Big Changes in Web Hosting

Written by Bob Morse
Published

We've slowly been making a number of changes, and enhancements to our hosting services over the last several months. While we are going to continue to find ways to improve things, it's about time to tally up the most important changes.

First, a little background: We began hosting sites because we found building and maintaining sites hosted with other services frustrating. We were always running in to strange policies, limited resources, slow or unhelpful support, and a lack of full control over the hosting environment. While not every site we work on is hosted with us, the move has drastically reduced the amount of time we have had to spend working around the roadblocks on other systems. And honestly it's pretty fun!

Redwood Host

Doubling Down

Having completed the major work of transitioning to the new billing platform we celebrated by doubling the resource allocation on every hosting package for disk quota (the amount of data storage allowed per account) and bandwidth (the amount of data allowed to pass in and out of each account per month), all at no cost to current or future hosting clients!

The most obvious change we've made is moving our billing system into a modern, more powerful, flexible and fully maintained platform. We took the opportunity during this change to rebrand the hosting system as Redwood Host. Now that the transformation is complete, we expect to roll out other changes in the hosting system that will be much easier to implement.

Simple things like generating and sending out invoices in PDF format is something the old system couldn't do.  It's also much easier for clients login, place new orders, make payments, check their payment history, allow another person to access the same account. There is also now a knowledgebase feature that we'll be adding to over time which should help people understand how easy it is to manage their own hosting accounts.

Cloud Linux

We've added another layer of security and stability to our servers by installing a system called Cloud Linux. You can read more about this service at their site if you are curious. Without getting too geeky, essentially the system separates users in a shared hosting environment so that no one user can (usually not due to any malicious intent) use up so  many resources on a server causing all the other hosting accounts to suffer, their sites slow to respond, or even become unavailable.

An additional feature that has become extremely useful is the ability to assign different versions of PHP (a main website scripting language) to each account. This has allowed us to continue hosting older sites built on legacy systems without compromising security and also take advantage of the latest versions of PHP with enhanced features a performance. 

Softaculous!

Last, but certainly not least, we've add a new service to all hosting packages above Basic. Softaculous is the leading Auto Installer for cPanel. It has 413 great scripts and they are still adding more. The installation of incredible systems such as blogging platforms, content management systems, photo galleries and more is very simple and smooth. Basic hosting accounts can continue to use the built in cPanel installer which still includes several of the most popular systems such as WordPress. 

More to Come

It's really great to be able to offer better value for all our hosting clients. And there's more to come as both our efforts and the Cpanel platform look for ways to make hosting a more stable, secure and feature-rich service. 

Testimonials and recent blog posts

A client testimonial

Morse Media has been my host since August 2006. In that time Bob and Co. has been by my side, making sure my websites and hosting needs are met to my satisfaction. I never get lost in the job ticket shuffle that can happen with other vendors. While I may never meet Bob and Co., I feel I can trust the people that work for Morse Media now and in the future.

Mark Cummings

Three paws up to Morse Media for keeping the Tripawds network online!!!

Hosting more than 1,200 three legged dog and cat blogs with 14,000± registered members is an ongoing challenge. Bob Morse and his team take the worry out of dedicated hosting and server management. Reliable, responsive, thorough, cost-effective, and friendly; with expert troubleshooting skills and fast answers if/when the need arises...the #Tripawds Nation is forever grateful. Thank you Bob!

Jim Nelson

Hello to everyone at Morse Media, and I send a huge thank you to everyone who worked so diligently on my new website to make it a reality. You all did a fabulous job, and I am so happy with your work.

April Sproule

I have been so very satisfied with the professionalism and customer service of Morse Media. Since my shift to Morse Media, my website has been maintenance free. My clients love the design, always commenting on the ease of user access.

Robin Ronay

Morse Media has provided design and hosting services for my website for many years. They are very reliable and provide prompt, efficient support at all hours. I really appreciate Bob and his crew. They are the epitome of professionals outstanding in their field.

Eric Bergel
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